REFUND & RETURN POLICY

Refund & Return Policy – Worldwide (BazaarBound)

Effective Date: 14/08/2025

1. Scope & Application

This policy applies to all purchases made on BazaarBound.com (“BB”), including:

Digital Products – Templates, music, graphics, software, etc.

Digital Services – Design, development, marketing, consulting, AI-related services, etc.

It is enforceable worldwide and applies equally regardless of buyer location, currency, or payment method, subject only to mandatory statutory rights in the country of purchase.

2. Nature of Digital Products – All Sales Final

Because digital goods are delivered instantly and irrevocably:

All product sales are final and no cash / monetary refunds will be issued.

Exceptions apply only where required by law.

3. Replacement Policy (Faulty or Inaccessible Products)

If a purchased product or access link is:

Faulty or corrupted, or

Inaccessible due to BB or vendor error

BB will provide a replacement product of equal or greater value at no cost.

No monetary refunds will be issued for digital products.

4. Service Orders – Dispute Resolution & Refunds

For services purchased through BazaarBound:

Order Completion: Payments are held until the buyer approves delivery or the delivery window expires.

Revision Requests: Buyers may request revisions if included in the service terms.

Refund Eligibility: A refund or partial refund may be issued if:

The provider fails to deliver the work by the agreed deadline.

The work delivered is substantially different from the agreed scope.

Dispute Mediation: BB will mediate disputes fairly, reviewing evidence from both buyer and provider. BB’s resolution decision will be final.

5. Exclusions & Buyer Responsibilities

Refunds or replacements will not be provided for:

Buyer error (wrong purchase, duplicate orders).

Incompatibility with buyer’s hardware/software.

Internet connectivity issues not caused by BB or vendor.

Refusal to cooperate with the provider to complete the service.

Buyers are responsible for:

Reviewing product/service descriptions before purchase.

Providing accurate service requirements, instructions, and feedback.

6. EU/UK Buyers – Waiver of 14-Day Withdrawal Right

For buyers in the EU or UK, by completing your purchase, you:

Explicitly consent to immediate access to your digital content or service start, and

Acknowledge you lose your statutory 14-day withdrawal right under consumer law.

7. Fraud & Chargeback Abuse

Unjustified chargebacks or disputes will result in:

Permanent suspension of the buyer’s account.

Recovery of the disputed amount, fees, and legal costs.

8. Global Compliance Disclaimer

This policy is designed to comply with consumer protection laws worldwide, including:

North America: USA, Canada, Mexico

Europe: EU, UK, EEA

Asia: China, Japan, India, Southeast Asia

Latin America, Middle East, Africa, Oceania

Where a refund is legally mandated, BB will comply strictly with the minimum obligation required by law.

9. Contact for Refund/Replacement Requests

📧 Email: [email protected]

Include:

Order ID

Product/Service Name

SKU (if applicable)

Description of issue

Proof of purchase